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Email automation

The right message at the right moment

We design automation workflows, email marketing and lead scoring connected to your CRM, guiding every contact from first interest through to the sale.

TRIGGERGuide downloaded WAIT1 day EMAILIndustry case study CONDITIONOpened the email? YES+15 scoring points NOResend with subject B GOALAlert sales from 60 points
Workflows

Automations for every stage

Each workflow is designed around how contacts actually behave and is connected to your CRM and sales team.

Welcome

First messages after sign-up to introduce the brand and point to the next step.

Interest-based nurturing

Content tailored to the topics and products each contact has looked at.

Abandoned basket

Reminders and help to complete purchases started in online shops.

Re-engagement

Messages for customers and contacts who have not engaged for a while.

Customer onboarding

Guidance through the first steps after a purchase or sign-up.

Lead scoring

Scores based on profile and behaviour, with an alert to sales at the right moment.

Approach

From contact to sale without manual tasks

Automation isn't about sending more emails. It's about sending each contact the message they need based on what they have done.

  • 01Segmentation

    Dynamic lists by profile, interest, stage and behaviour.

  • 02Personalisation

    Content and offers tailored to each segment and moment.

  • 03Scoring

    Scoring criteria agreed with sales to prioritise contacts.

  • 04Alignment with sales

    Alerts, tasks and information handed over to the CRM.

Comparison

Mass mailings versus automation

Mass mailingAutomation
RecipientsThe entire databaseSegments defined by profile and behaviour
Send timingA date set by the companyWhen the contact takes an action
ContentThe same for everyoneTailored to interests and stage
Link to salesNoneScoring and alerts in the CRM
MeasurementOpens and clicksOpportunities, sales and revenue by workflow
Scope

What the service includes

  • Audit of your database and mailings
  • Workflow map by customer stage
  • Set-up in your automation platform
  • Email copywriting and design
  • Lead scoring model agreed with sales
  • CRM integration
  • Deliverability review and domain authentication
  • Results report by workflow
Process

From database to first live workflow

  1. Weeks 1–2

    Audit

    Database quality, consents, deliverability and current mailings.

  2. Weeks 2–3

    Workflow design

    Customer stages, triggers, content and scoring criteria.

  3. Weeks 3–6

    Implementation

    Set-up, CRM integration, testing and phased activation.

  4. Ongoing

    Optimisation

    Subject line and content tests, scoring adjustments and new workflows.

Pricing

Email automation pricing

Guide prices to get started. We tailor the proposal to your starting point and your goals.

Essential workflows
From
1,800
Project · 3 weeks

Welcome, recovery and contact follow-up workflows, ready to go.

  • Workflow design
  • Templates
  • Go-live
Request a proposal
Most popular
Email marketing
From
1,200 /month
Sends and ongoing improvement

Campaigns, segmentation and optimisation every month.

  • Monthly campaigns
  • Segmentation
  • Monthly report
Request a proposal
Automation and CRM
From
3,000
Project · 4–6 weeks

Email, CRM and lead scoring connected in a single system.

  • CRM integration
  • Lead scoring
  • Sales sequences
Request a proposal

Prices exclude VAT. The final budget depends on the scope of each project. See all plans

Frequently asked questions

Email automation

Which automation platform do you use?
We work with the client's platform, such as HubSpot, Salesforce, ActiveCampaign or Brevo, and recommend one if there isn't one yet.
Can we use our existing database?
Yes, provided the contacts have consented to receive communications. The initial audit checks this.
How do you keep emails out of spam?
With domain authentication (SPF, DKIM and DMARC), clean lists, relevant content and an appropriate sending cadence.
What is lead scoring?
It is a system that scores each contact based on their profile and activity, so sales can attend first to those most likely to buy.
Proposal

Turn your database into opportunities

We review your contacts and mailings, and propose the workflows with the greatest impact.